![]() ![]() ![]() Turn off your antivirus and firewall by right clicking it’s icon from the system tray and setting it to disabled or de-activated and try again. Method 4: Turn Off Antivirus and Firewall You can restart the computer if it does not work immediately. In the black command prompt window that opens, type: ipconfig /releaseĬlose the command prompt and try installing Office again. Follow the outlined step to resolve the issue.Ĭlick Start type cmd and right click cmd from the search results, and choose Run As Administrator. To open the environment, from the start menu, search for cmd click to launch the Windows command line CMD. Running a few commands can potentially resolve the issue especially if your IP address is obtained automatically from your ISP.
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